Support - immediate, person to person, always at the same number - on top of every page!
Direct and Person to Person!
Always CALL first, if important or urgent!
No directories to search through;
No dispatcher or message router;
No voice messages to leave;
No support ticket to fill out;
No waiting or keypad selections;
No "digital assistant" and ...
No "text chatting" ... ever!
When you call, you get a person who:
a) can answer your question(s); or
b) will solve your problem(s); or
c) can put you in touch with the
person, who can do both a) and b)
... no exceptions!
No Matter When: We have you covered!
Whether you process under z/OS or
z/VSE, or a respective predecessor, you can
rest assured our tech support people will help!
If you use z/OS, we have systems-level people, who will answer your question(s).
If you use z/VSE, we have systems-level people, who will answer your question(s).
We're always here
ready for your call ... 24/7
What's Covered?
Everything - of course!
When you have solid, robust software that needs very little support, offering 24/7 support is easy because it will rarely be needed.
There is no extra cost for our all day,
every day, support! Our customers deserve
it. (We remember those late nights and
weekends when no one was available
to help us!)
If there should ever be a serious problem, you can speak directly with our products' authors!
eMail Us
Always CALL first, if important or urgent!
Corporate FAX: 530.459.3191
We prefer text or PDFs, in eMail, over FAX
Call any hour for immediate help.
866.284.1001
Tech Support when
YOU
want it!
Support Locations
Western Region
8109 Ager Rd
Montague, CA 96064-9804
Celebrating a reputation of great software and support at unbelievable prices!